Posts: 960 Location: in front of a computer (duh) Joined: 05.04.07 Rank: Mad User
Posted on 02-12-09 18:40
Well, most of the time my new laptop works fine with little issues. It's just that recently, I decided to install Avira AntiVir on it since I heard that it was pretty good compared to most freeware virus scanners.
Note that I haven't installed any anti-virus software before, but I do have MalwareBytes installed, and I hardly use it to connect to the Internet.
During installation, it threw a BSoD at me, and after restarting, I found that Avira was installed, but it was unable to initialize anything. I had previously tried to install Avira with worse results, in one case, I wasn't even able to boot into safe mode, which made repairing it necessary.
Using nirsoft's BlueScreenView, I was able to obtain the following information:
Crash Time:12/2/2009 10:28:18 AM
Bug Check String:UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code:0x1000007f
Caused By Driver:ntoskrnl.exe
Caused By Address:ntoskrnl.exe+63f40
File Description:NT Kernel & System
Product Name:Microsoft® Windows® Operating System
File Version:5.1.2600.3023 (xpsp_sp2_qfe.061030-0020)
and the offending flaw is:
Filename : avipbb.sys
Address In Stack : avipbb.sys+12b48
From Address : 0xa69a0000
To Address : 0xa69bc000
Size : 0x0001c000
Time Stamp : 0x49c9008b
Time String : 3/24/2009 11:47:23 PM
Product Name :
File Description :
File Version :
Full Path :
can anyone tell me why is avira causing this problem? I have re-downloaded the installer many times, only to have the same results.