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HellBound Hackers | Computer General | General Computer Problems

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Author

driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 25-09-10 16:28
Well, the reason I'm posting this is because I need some help with my laptop.

lately, whenever I play a game, the graphics driver usually crashes and then restarts, but lately it just crashes immediately, and I have to restart my laptop to solve this issue. This problem happens mostly with games made around 2005-2007, with games like GTA San Andreas and American Wasteland. Some Steam-based games like Portal and L4D also has this issue, but in this case it'll restart the graphics drivers and never crashes.

Another issue is concering sounds. Sometimes, whenever I play a song or watch a video or using Guitar Pro, the sounds immediately becomes jerky, with an "aaaaa-aaaaa" kind of sound, like "audio track-aaaa--aaaaa-aaaa-traackckk" kind of sound. Usually this happens occasionally, but lately, this has also been happening regularly, so I'm curious on what could be the reason. A friend suggested that it might be due to a virus, but I've scanned my pc for any kind of malware, and it's clean, while another said it's probably my copy of windows 7, whle another said it might be a hard disk failure.

Just a thought, lately I've been putting my laptop on "Hibernate" a lot, since it saves me time from having to load the applications I want to use when I start up my laptop. Could that be the cause as well?

Can anyone pinpoint what is the exact cause? I am using an Asus K50iJ with win 7 ultimate, and the specs are here : http://www.geekwi. . .j-notebook


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

spyware
Member



Posts: 4192
Location: The Netherlands
Joined: 14.04.07
Rank:
God
Warn Level: 90
Posted on 25-09-10 20:15
I'm sorry I have to tell this to you, but, your friends are idiots.

Open your box and remove all the dust. Check if the fan(s) are properly fitted (if they only move around a little bit their effectiveness decreases ~75%). Check temps while it's on and see if they go too high.



img507.imageshack.us/img507/3580/spynewsig3il1.png
"The chowner of property." - Zeph
[small]
Widespread intellectual and moral docility may be convenient for leaders in the short term,
but it is suicidal for nations in the long term.
- Carl Sagan
“Since the grid is inescapable, what were the earlier lasers about? Does the corridor have a sense of humor?” - Ebert
[/s
http://bitsofspy.net
Author

RE: driver crashes & jerky sounds.

stealth-
Member



Posts: 1003
Location: Eh?
Joined: 10.04.09
Rank:
Mad User
Posted on 25-09-10 21:37
spyware wrote:
I'm sorry I have to tell this to you, but, your friends are idiots.

Open your box and remove all the dust. Check if the fan(s) are properly fitted (if they only move around a little bit their effectiveness decreases ~75%). Check temps while it's on and see if they go too high.


Spyware is right, this sounds like a heat issue. It's probably a bad idea to open up the laptop if it's under warranty though, so you might want to keep that in mind. Some laptops inherently have this issue. I don't know about newer laptops, but quite a few P4M laptops I've gotten will play games fine for a while until the graphics start phasing in and out of 6fps sessions when the heat gets dangerously high. Never seen the screen actually "crash" however. P4's are also hot processors to begin with, too.

And, yeah, your friends really sound like they have no clue what they are talking about.


The irony of man's condition is that the deepest need is to be free of the anxiety of death and annihilation; but it is life itself which awakens it, and so we must shrink from being fully alive.
http://www.stealt. . .
http://www.stealth-x.com
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 26-09-10 04:40
ok, how do I check the temp on my laptop when it's on?

also, I might check my warranty and ask the store I bought it from to look into it, I still have the proof of purchase as well as a warranty number.


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

spyware
Member



Posts: 4192
Location: The Netherlands
Joined: 14.04.07
Rank:
God
Warn Level: 90
Posted on 26-09-10 04:43
$watch cat /proc/acpi/thermal_zone/THRM/temperature #probably
In windows, download SpeedFan or something similar.



img507.imageshack.us/img507/3580/spynewsig3il1.png
"The chowner of property." - Zeph
[small]
Widespread intellectual and moral docility may be convenient for leaders in the short term,
but it is suicidal for nations in the long term.
- Carl Sagan
“Since the grid is inescapable, what were the earlier lasers about? Does the corridor have a sense of humor?” - Ebert
[/s
http://bitsofspy.net
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 26-09-10 04:55
ok, I've run SpeedFan, and the readings so far:

HD0: 38C
Temp1: 49C
Core0: 37-38C
Core1:36-39C

The values for the last two switch between the lowest and the highest temps regularly, that's why I listed it that way.

is that considered high?


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

spyware
Member



Posts: 4192
Location: The Netherlands
Joined: 14.04.07
Rank:
God
Warn Level: 90
Posted on 26-09-10 05:12
fuser wrote:
is that considered high?


No.



img507.imageshack.us/img507/3580/spynewsig3il1.png
"The chowner of property." - Zeph
[small]
Widespread intellectual and moral docility may be convenient for leaders in the short term,
but it is suicidal for nations in the long term.
- Carl Sagan
“Since the grid is inescapable, what were the earlier lasers about? Does the corridor have a sense of humor?” - Ebert
[/s
http://bitsofspy.net
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 26-09-10 05:22
if that's not considered high, than what else could be the issue?

update: now it's

HD0: 40C
Temp1: 49C
Core0: 40C
Core1: 40C

that's still not high right?


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht

Edited by fuser on 26-09-10 05:44
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

spyware
Member



Posts: 4192
Location: The Netherlands
Joined: 14.04.07
Rank:
God
Warn Level: 90
Posted on 26-09-10 05:47
Check processor usage (and temps) while playing games/doing stuff that crashes/errors.



img507.imageshack.us/img507/3580/spynewsig3il1.png
"The chowner of property." - Zeph
[small]
Widespread intellectual and moral docility may be convenient for leaders in the short term,
but it is suicidal for nations in the long term.
- Carl Sagan
“Since the grid is inescapable, what were the earlier lasers about? Does the corridor have a sense of humor?” - Ebert
[/s
http://bitsofspy.net
Author

RE: driver crashes & jerky sounds.

stealth-
Member



Posts: 1003
Location: Eh?
Joined: 10.04.09
Rank:
Mad User
Posted on 26-09-10 06:22
fuser wrote:
HD0: 40C
Temp1: 49C
Core0: 40C
Core1: 40C


It varies by processor, but it's generally not something to be concerned about until you have at least 70C. 75C< is what I would consider a significant problem, and your temps are nowhere near that. Are these idling temps?


The irony of man's condition is that the deepest need is to be free of the anxiety of death and annihilation; but it is life itself which awakens it, and so we must shrink from being fully alive.
http://www.stealt. . .
http://www.stealth-x.com
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 26-09-10 08:27
well, that's the normal temp when I do normal stuff like web browsing or listening to mp3's or doing some coding.

I'll check it whenever I'm playing a game.

update: I decided to play Portal to see how it goes; so here's a screenshot as a summary of what happened.

img833.imageshack.us/img833/8/cause.th.png

Uploaded with ImageShack.us

needless to say, the driver stopped a few more times and hl2.exe closed by itself.


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht

Edited by fuser on 26-09-10 11:50
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

korg
Admin from hell



Posts: 2798
Location: ENDING YOUR ONLINE EXPERIENCE!
Joined: 01.01.06
Rank:
God
Posted on 26-09-10 13:44
Funny how your first posts says your running win7 but your stop error says "windows vista driver". Go to Asus and install the correct drivers for win7 including the bios update for win7 support, See what happens.
http://www.asus.c. . .XEbNNTjJZg


i57.photobucket.com/albums/g215/korg1269/shodan13.jpg

I deal in pain, All life I drain, I dominate, I seal your fate.
O R
Author

RE: driver crashes & jerky sounds.

spyware
Member



Posts: 4192
Location: The Netherlands
Joined: 14.04.07
Rank:
God
Warn Level: 90
Posted on 26-09-10 13:49
52 isn't that bad, the default is set to warn >50 (the little flame indicator) but it shouldn't do anything like crashing/lagging stuff. Odd.

I still have no clue what causes your problems.

Edit: Keen, korg, very keen.



img507.imageshack.us/img507/3580/spynewsig3il1.png
"The chowner of property." - Zeph
[small]
Widespread intellectual and moral docility may be convenient for leaders in the short term,
but it is suicidal for nations in the long term.
- Carl Sagan
“Since the grid is inescapable, what were the earlier lasers about? Does the corridor have a sense of humor?” - Ebert
[/s

Edited by spyware on 26-09-10 13:50
http://bitsofspy.net
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 26-09-10 15:52
korg wrote:
Funny how your first posts says your running win7 but your stop error says "windows vista driver". Go to Asus and install the correct drivers for win7 including the bios update for win7 support, See what happens.
http://www.asus.c. . .XEbNNTjJZg


well, I just started playing games right after I installed win 7, and since it worked fine, I didn't think installing Win 7 drivers would be necessary, besides, the drivers weren't out when I bought my laptop, win 7 was just coming a few months later.

So which drivers do you think I should install? the only ones I can think of are Intel Graphics Driver for Win 7 (32 bit) (I should've mentioned I use 32 bit) do I need the VGA driver as well? And since you mentioned win7 support, I'm guessing BIOS 212(Add Win7 Support) is the one I need, right?

Is there any other drivers you can advise me on, korg?


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.


Member

Your avatar

Posts:
Location:
Joined: 01.01.70
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Posted on 26-09-10 19:21
I'm not going to give a link, but there is a nice program on the pirate bay called "driver genius pro". It is a god-send if you are dealing with obscure drivers, bad websites, or multiple computers.

And as fun as opening up computers is, it doesn't make you smarter to suggest doing it. At least with laptops. It almost always seems a waste of time, and dust is probably never what I'd suspect at first. Ventilation maybe. When I would suspect dust or bad ventilation is when their computer is really old. For instance if they were to say they had like a 1.5Ghz CPU, or a computer designed for something earlier than XP.




Edited by on 26-09-10 21:38
Author

RE: driver crashes & jerky sounds.

korg
Admin from hell



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Posted on 27-09-10 06:47
I would definitely install the bios revision first, Then just uninstall your old drivers and reinstall all that they have for win7. (It can't hurt) Driver and bios updates are designed to meet the changes and updates for what OS your running. As far as running a "driver update" program I've found these things can cause more of a headache than anything, Best if you can find your own and download them yourself.

Dust and lint cause a lot of problems on laptops, (people love to use them on the carpet for some damn reason). You don't need to take the whole unit apart, Just remove any covers on the back, Ram,hard drive, wireless card, etc and blow it out with air. Usually gets most of it. I generally like to field strip them down to nothing and clean everything, Apply new thermal paste and reassemble them but if your not experience you'll have a laptop in a bag. (God knows how many of those I've got).

Anyhow as always not having your unit in front of me to test we can only speculate on your problem from what you tell us. Wink Good luck, Post back with questions or problems.


i57.photobucket.com/albums/g215/korg1269/shodan13.jpg

I deal in pain, All life I drain, I dominate, I seal your fate.
O R
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 27-09-10 10:25
well, when I downloaded the BIOS update (BIOS 212 Add Win7 Support) and I unzipped the package, it just shows a file named 212 with no instructions.

what do I do with this?


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 27-09-10 11:57
yeah, I did thought along the updating bios lines, I'm just too nervous to think about actually doing it.

also, I found this: http://www.filecl. . .ility.html


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht

Edited by fuser on 27-09-10 11:59
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

fuser
Member



Posts: 960
Location: in front of a computer (duh)
Joined: 05.04.07
Rank:
Mad User
Posted on 28-09-10 03:44
so I've just uninstalled and reinstalled the graphics drivers, and so far, all the games I play don't have any crashes, in fact, they run better than before.

however, I haven;t got around to updating the BIOS, namely because the tool is a bit troublesome to use.


img.userbarz.com/51/10006.png
img.userbarz.com/146/29144.gif
img.userbarz.com/99/19602.jpg
img.userbarz.com/4/600.png
img.userbarz.com/45/8814.gif
img360.imageshack.us/img360/9231/bfbarlr0.jpg
[url=http://userbarz.com/][img]ht
catinthecpu@hotmail.com
Author

RE: driver crashes & jerky sounds.

stealth-
Member



Posts: 1003
Location: Eh?
Joined: 10.04.09
Rank:
Mad User
Posted on 28-09-10 05:41
fuser wrote:
so I've just uninstalled and reinstalled the graphics drivers, and so far, all the games I play don't have any crashes, in fact, they run better than before.


Glad you got it figured out Smile
Have to admit, that was a nice catch Korg.


The irony of man's condition is that the deepest need is to be free of the anxiety of death and annihilation; but it is life itself which awakens it, and so we must shrink from being fully alive.
http://www.stealt. . .
http://www.stealth-x.com
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